Shipping policy
Globify Hub is committed to processing and delivering your orders as efficiently as possible.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received.
Orders are not normally processed, shipped, or delivered on weekends or holidays.
During sales, holidays, product launches, or periods of unusually high order volume, processing may take longer.
Shipping Times
Estimated delivery times depend on the destination, shipping method, carrier, and other circumstances outside our control.
Estimated shipping times are provided as an indication only and are not guaranteed unless a guaranteed delivery service has been specifically stated at checkout.
Shipping Charges
Applicable shipping charges are displayed during checkout before you complete your purchase.
Shipping rates may vary depending on:
-
Destination
-
Order size
-
Package weight
-
Shipping method
-
Promotional offers
Tracking
When tracking information is available, it may be provided to the email address associated with your order.
Tracking information can sometimes take time to become active after the carrier receives the package.
Delayed Orders
Shipping delays may occur because of weather, carrier disruptions, holidays, customs processing, incorrect addresses, or other circumstances beyond our reasonable control.
If your order appears significantly delayed, contact us at support@globifyhub.com with your order number.
Incorrect Shipping Address
Customers are responsible for providing an accurate and complete shipping address.
If an order has not yet shipped, contact us as soon as possible if you need to correct your address.
If an order has already shipped, we may be unable to change the delivery address.
Additional shipping charges may apply where a package must be reshipped because of an incorrect or incomplete address supplied by the customer.
Lost or Stolen Packages
Once an order is marked as delivered by the shipping carrier, Globify Hub cannot guarantee recovery of packages that are lost or stolen after delivery.
If your package is marked delivered but cannot be located, we recommend checking with household members, neighbors, building management, and the carrier.
We will make reasonable efforts to assist with carrier-related issues.
International Orders
For international shipments, the customer may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country.
These charges are generally not included in the product price unless specifically stated.
Customers are responsible for ensuring that products ordered can legally be imported into their destination country.
Contact
For shipping questions:
Globify Hub
Website: globifyhub.com
Email: support@globifyhub.com